Patient identification and patient matching have long been a challenge in countries around the globe. The patient/consumer identity at the point of registration or access must be accurate and linked to the entire health history in order to support the immediate care or wellness event. From this point, the patient/consumer documentation must be linked to other points in order to truly create patient-centered care and wellness.
Nationwide initiatives designed to improve the efficiency, safety, and quality of the delivery of healthcare are driving the adoption of interoperable health information exchange (HIE).
The crime of medical identity theft is a growing concern in healthcare institutions. A mixed-method study design including a two-stage electronic survey, telephone survey follow-up, and on-site observations was used to evaluate current practices in admitting and registration departments to reduce the occurrence of medical identity theft.